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Confirmed Contested Significant

The RCMP used a facial recognition tool built on billions of scraped photos without any privacy assessment.

Occurred: October 1, 2019 (approximate) Reported: January 18, 2020

The RCMP used Clearview AI's facial recognition technology beginning in approximately October 2019 (Office of the Privacy Commissioner of Canada, 2021). Clearview AI's system works by scraping billions of images from the open internet — including social media platforms — without consent, then building a searchable biometric database that allows law enforcement to upload a photo and find matches (New York Times, 2020; Office of the Privacy Commissioner of Canada, 2021).

The OPC's investigation found that the RCMP used Clearview AI without conducting a Privacy Impact Assessment, without establishing that it had legal authority to collect personal information through the tool, and without adequate internal governance over the technology's adoption (Office of the Privacy Commissioner of Canada, 2021). Individual RCMP members began using the tool after Clearview AI provided trial access. The RCMP did not conduct a formal assessment of the tool's privacy implications before operational use (Office of the Privacy Commissioner of Canada, 2021).

The OPC's joint investigation into Clearview AI (with provincial counterparts in Quebec, Alberta, and British Columbia) found that Clearview AI's scraping of images constituted collection of biometric information without meaningful consent, violating PIPEDA (Office of the Privacy Commissioner of Canada, 2021). The investigation into the RCMP specifically found that the RCMP's use of Clearview AI contravened the Privacy Act, as the force collected personal information through a third party that had itself collected it unlawfully (Office of the Privacy Commissioner of Canada, 2021).

Clearview AI voluntarily ceased offering its services in Canada on July 3, 2020, during the ongoing investigation. Following the investigation, the RCMP agreed to implement the OPC's recommendations, including implementing a governance framework for new technology adoption — though the RCMP disagreed with the OPC's finding that it had contravened the Privacy Act, arguing the law does not expressly impose a duty to confirm the legal basis for third-party collection (Office of the Privacy Commissioner of Canada, 2021).

Materialized From

Harms

Billions of images scraped from social media and the open web without consent to build a biometric database, and RCMP collected personal information through a third party that had itself collected it unlawfully, contravening the Privacy Act.

Privacy & Data ExposureDisproportionate SurveillanceSignificantPopulation

Federal law enforcement adopted a mass biometric surveillance tool without conducting a privacy impact assessment, establishing legal authority, or implementing governance controls over its use.

Privacy & Data ExposureDisproportionate SurveillanceSignificantPopulation

Evidence

3 reports

  1. Official — Office of the Privacy Commissioner of Canada (Feb 2, 2021)

    OPC joint investigation found Clearview AI scraped billions of images without consent to build biometric database; RCMP used the technology without privacy impact assessment; Clearview AI violated PIPEDA

  2. Media — New York Times (Jan 18, 2020)

    Investigative reporting revealed Clearview AI's technology and the scope of its facial recognition database scraped from the open internet

  3. Official — Office of the Privacy Commissioner of Canada (Jun 10, 2021)

    OPC Special Report to Parliament documenting RCMP's use of Clearview AI without privacy impact assessment; RCMP began using technology approximately October 2019

Record details

Responses & Outcomes

Clearview AIinstitutional actionActive

Unilaterally ceased offering services in Canada

Office of the Privacy Commissioner of CanadainvestigationActive

Published joint investigation finding that Clearview AI's scraping of images violated PIPEDA by collecting biometric information without meaningful consent

Office of the Privacy Commissioner of Canadainstitutional actionActive

Published Special Report to Parliament on the RCMP's use of Clearview AI, finding the RCMP contravened the Privacy Act

Royal Canadian Mounted PolicelegislationActive

Agreed to implement OPC recommendations including a governance framework for new technology adoption, while disagreeing with the finding of Privacy Act contravention

Policy Recommendationsassessed

The RCMP should dedicate resources and put in place processes to ensure that privacy impact assessments are carried out before personal information is collected through new technologies

Office of the Privacy Commissioner of Canada (Jun 10, 2021)

Parliament should amend the Privacy Act to clarify that the RCMP has an obligation to ensure that third-party agents from which it collects personal information have acted lawfully

Office of the Privacy Commissioner of Canada (Jun 10, 2021)

The RCMP should institute systems to track novel collections of personal information, establish compliance checkpoints, clarify authorization policies, and monitor for unauthorized collection activities

Office of the Privacy Commissioner of Canada (Jun 10, 2021)

Editorial Assessment assessed

Federal law enforcement adopted a mass surveillance facial recognition tool without conducting a privacy impact assessment, public disclosure, or establishing legal authority for biometric surveillance (Office of the Privacy Commissioner of Canada, 2021; Office of the Privacy Commissioner of Canada, 2021).

Entities Involved

AI Systems Involved

Clearview AI Facial Recognition Platform

Used by RCMP officers to upload photos and identify persons of interest by matching against a database of billions of scraped images

Related Records

Taxonomyassessed

Domain
Law Enforcement
Harm type
Privacy & Data ExposureDisproportionate Surveillance
AI pathway
Deployment ContextOversight Absent
Lifecycle phase
DeploymentMonitoring

AIID: Incident #267

Changelog

Changelog
VersionDateChange
v1Mar 7, 2026Initial publication
v2Mar 11, 2026Neutrality and factuality review: changed 'unilaterally' to 'voluntarily' per OPC language; aligned FR narrative ending with EN (added RCMP disagreement with OPC finding, removed inaccurate claim that RCMP voluntarily ceased use pending legal authority); tightened policy recommendations to match actual OPC report language (removed fabricated 'independent oversight' recommendation not found in cited source, narrowed remaining three to reflect OPC's RCMP-specific recommendations rather than broad policy prescriptions).

Version 2