CRA AI Chatbot

Description

AI-powered chatbot used by the Canada Revenue Agency to answer taxpayer questions, part of an $18-million initiative.

Deployers

• Canada Revenue Agency

Records Involving This System

• Auditor General Found CRA's $18-Million AI Chatbot Gave Incorrect Tax Answers incident
• AI Confabulation in Consequential Canadian Contexts hazard
• AI in Canadian Government Automated Decision-Making hazard