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Confirmed Severity: Significant Version 1

Federal law enforcement adopted a mass surveillance facial recognition tool without conducting a privacy impact assessment, public disclosure, or establishing legal authority for biometric surveillance.

Occurred: October 1, 2019 (approximate) Reported: January 18, 2020

Narrative

The RCMP used Clearview AI’s facial recognition technology beginning in approximately October 2019. Clearview AI’s system works by scraping billions of images from the open internet — including social media platforms — without consent, then building a searchable biometric database that allows law enforcement to upload a photo and find matches.

The OPC’s investigation found that the RCMP used Clearview AI without conducting a Privacy Impact Assessment, without establishing that it had legal authority to collect personal information through the tool, and without adequate internal governance over the technology’s adoption. Individual RCMP members began using the tool after Clearview AI provided trial access. The RCMP did not conduct a formal assessment of the tool’s privacy implications before operational use.

The OPC’s joint investigation into Clearview AI (with provincial counterparts in Quebec, Alberta, and British Columbia) found that Clearview AI’s scraping of images constituted collection of biometric information without meaningful consent, violating PIPEDA. The investigation into the RCMP specifically found that the RCMP’s use of Clearview AI contravened the Privacy Act, as the force collected personal information through a third party that had itself collected it unlawfully.

Clearview AI unilaterally ceased offering its services in Canada on July 3, 2020. Following the investigation, the RCMP agreed to implement the OPC’s recommendations, including implementing a governance framework for new technology adoption — though the RCMP disagreed with the OPC’s finding that it had contravened the Privacy Act, arguing the law does not expressly impose a duty to confirm the legal basis for third-party collection.

Harms

Billions of images scraped from social media and the open web without consent to build a biometric database, and RCMP collected personal information through a third party that had itself collected it unlawfully, contravening the Privacy Act.

Significant Population

Federal law enforcement adopted a mass biometric surveillance tool without conducting a privacy impact assessment, establishing legal authority, or implementing governance controls over its use.

Significant Population

Affected Populations

  • Canadian residents
  • people whose photos were scraped from the internet

Entities Involved

Used Clearview AI's facial recognition tool beginning in October 2019 without conducting a Privacy Impact Assessment or establishing legal authority

Clearview AI
developer

Developed and provided the facial recognition system that scraped billions of images from the open internet without consent to build a searchable biometric database

Conducted joint investigation with provincial counterparts into Clearview AI and a separate investigation into the RCMP's use of the tool, finding violations of both PIPEDA and the Privacy Act

AI Systems Involved

Clearview AI Facial Recognition Platform

Used by RCMP officers to upload photos and identify persons of interest by matching against a database of billions of scraped images

Responses & Outcomes

Clearview AI

Unilaterally ceased offering services in Canada

Office of the Privacy Commissioner of Canada

Published joint investigation finding that Clearview AI's scraping of images violated PIPEDA by collecting biometric information without meaningful consent

Office of the Privacy Commissioner of Canada

Published Special Report to Parliament on the RCMP's use of Clearview AI, finding the RCMP contravened the Privacy Act

Royal Canadian Mounted Police

Agreed to implement OPC recommendations including a governance framework for new technology adoption, while disagreeing with the finding of Privacy Act contravention

AI System Context

Clearview AI's facial recognition system, which scraped billions of images from social media and the open web to build a searchable biometric database. Used by RCMP officers to identify persons of interest.

Preventive Measures

  • Require mandatory privacy impact assessments before law enforcement agencies procure or deploy biometric surveillance tools
  • Establish explicit legal authority requirements for facial recognition use in policing, rather than relying on general investigative powers
  • Mandate public disclosure of AI surveillance systems used by federal agencies
  • Implement procurement controls that prevent agencies from adopting AI tools that lack documented legal compliance in Canadian jurisdictions
  • Create independent oversight mechanisms for biometric data collection and use by law enforcement

Related Records

Taxonomy

Domain
Law Enforcement
Harm type
Privacy & Data ExposureSurveillance Overreach
AI involvement
Deployment FailureOversight Breakdown
Lifecycle phase
DeploymentMonitoring

Sources

  1. Joint investigation of Clearview AI, Inc. Official — Office of the Privacy Commissioner of Canada (Feb 2, 2021)
  2. The Secretive Company That Might End Privacy as We Know It Media — New York Times (Jan 18, 2020)
  3. Special Report to Parliament on the RCMP's use of Clearview AI Official — Office of the Privacy Commissioner of Canada (Jun 10, 2021)

AIID: Incident #267

Changelog

VersionDateChange
v1 Mar 7, 2026 Initial publication