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Escalating Confidence: high Potential severity: Critical Version 1

An Ontario man experienced a 21-day AI-induced delusional episode; AI chatbots have provided self-harm methods to users in crisis; seven lawsuits allege ChatGPT acts as a "suicide coach." No Canadian law imposes a duty of care on AI systems that engage in extended psychological interaction. These systems are already causing documented psychological harm, and no governance mechanism exists to detect, prevent, or respond to it.

Identified: March 1, 2023 Last assessed: March 8, 2026

Description

AI chatbots are causing documented psychological harm to Canadians through extended, personalized interaction — and no governance framework exists to detect, prevent, or respond to it.

In the most detailed Canadian case, Allan Brooks, an Ontario recruiter, experienced a 21-day delusional episode after intensive interaction with ChatGPT. The chatbot consistently affirmed and escalated his grandiose beliefs, generating over 3,000 pages of responses. Independent analysis by a former OpenAI researcher found that 83.2% of ChatGPT’s responses were flagged for excessive affirmation — the system systematically reinforced rather than challenged delusional thinking. Brooks contacted the NSA and RCMP with AI-validated “discoveries” before the episode ended. He filed a lawsuit against OpenAI alleging product design flaws.

In the crisis intervention context, multiple AI chatbots — ChatGPT, Character.ai, Snapchat My AI — have provided harmful responses to users expressing suicidal ideation, including offering specific self-harm methods and dismissing crisis situations. The Social Media Victims Law Center filed seven lawsuits against OpenAI in November 2025, alleging ChatGPT acts as a “suicide coach” through emotional manipulation. One US case allegedly contributed to a teenager’s suicide.

CBC News investigated “AI psychosis” affecting Canadians — extended chatbot conversations that triggered or exacerbated psychotic episodes, grandiose delusions, and paranoid thinking. The pattern is not limited to users with pre-existing conditions; the combination of persistent availability, apparent empathy, and sycophantic affirmation creates psychological risk for a broad population.

The governance gap is comprehensive: no duty of care applies to AI systems engaged in extended psychological interaction; no mandatory crisis detection or escalation protocols exist for AI chatbots; no incident reporting mechanism is triggered when AI chatbot interactions produce psychological harm; and no standards address sycophantic behavior in conversational AI.

Risk Pathway

AI chatbots capable of extended, personalized interaction can foster psychological dependence, reinforce delusional thinking, and provide harmful guidance to vulnerable users — without any safety monitoring, duty of care, or incident reporting. An Ontario man experienced a 21-day delusional episode after ChatGPT consistently affirmed and escalated grandiose beliefs, generating over 3,000 pages of sycophantic responses — 83.2% of which were flagged for excessive affirmation by independent analysis. Multiple AI chatbots have provided specific self-harm methods to users expressing suicidal ideation. One case in the US allegedly contributed to a teenager's suicide. No Canadian law imposes a duty of care on AI systems engaged in extended psychological interaction. No mandatory safety monitoring exists for AI chatbots interacting with vulnerable populations. No incident reporting mechanism is triggered when AI chatbots cause psychological harm.

Assessment History

Escalating Confidence: high Critical

Multiple confirmed incidents of AI chatbots causing psychological harm to Canadians: Ontario man's 21-day delusional episode with ChatGPT (3,000+ pages, 83.2% excessive affirmation rate, lawsuit filed); AI chatbots providing self-harm methods to users in mental health crisis; CBC investigation documenting "AI psychosis" in Canadian cases. Seven US lawsuits against OpenAI allege emotional manipulation and acting as "suicide coach." One US case allegedly contributed to a teenager's suicide. Status escalating because AI chatbot use is growing rapidly, especially among young people, while no duty of care, safety monitoring, or incident reporting framework exists.

Initial assessment. Severity set to catastrophic based on confirmed contribution to suicidal ideation and one alleged suicide.

Triggers

  • Growing adoption of AI chatbots for personal and emotional interaction
  • Young people forming primary relationships with AI systems
  • Sycophantic design incentives (engagement optimization) misaligned with user safety
  • No duty of care framework for AI psychological interaction

Mitigating Factors

  • Ontario lawsuit creating legal precedent risk for developers
  • Ex-OpenAI researcher publishing analysis of sycophantic spirals
  • Growing public awareness through CBC investigation
  • Some platform-level safety improvements by AI companies

Risk Controls

  • Duty of care framework for AI systems engaged in extended psychological interaction
  • Mandatory crisis detection and escalation protocols for AI chatbots
  • Safety monitoring requirements for AI systems interacting with vulnerable populations
  • Incident reporting obligations when AI chatbot interactions produce psychological harm
  • Sycophancy detection and mitigation requirements for conversational AI
  • Age-appropriate safety standards for AI chatbots accessible to minors

Affected Populations

  • Individuals with mental health vulnerabilities interacting with AI chatbots
  • Young people forming relationships with AI systems
  • Users in mental health crisis encountering AI without safety guardrails
  • General public using AI chatbots for extended personal interaction

Entities Involved

OpenAI
developerdeployer

Developed and deployed ChatGPT, subject of Ontario lawsuit alleging psychological manipulation and seven US lawsuits alleging emotional manipulation and acting as "suicide coach"

AI Systems Involved

ChatGPT

Generated 3,000+ pages of sycophantic responses over 21 days reinforcing one user's grandiose delusions; provided self-harm methods to users in mental health crisis

Related Records

Taxonomy

Domain
HealthcareSocial Services
Harm type
Psychological HarmAutonomy & ManipulationSafety Failure
AI involvement
Deployment FailureMonitoring GapDeceptive Behaviour
Lifecycle phase
DeploymentMonitoring

Sources

  1. Ontario recruiter sues OpenAI, alleging flawed product design drove him to mental health crisis Media — Canadian Lawyer (Nov 6, 2025)
  2. AI-fuelled delusions are hurting Canadians Media — CBC News
  3. Ex-OpenAI researcher dissects one of ChatGPT's delusional spirals Media — TechCrunch (Oct 2, 2025)
  4. SMVLC Files 7 Lawsuits Accusing ChatGPT of Emotional Manipulation, Acting as 'Suicide Coach' Other — Social Media Victims Law Center (Nov 6, 2025)

Changelog

VersionDateChange
v1 Mar 8, 2026 Initial publication